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Community

Sorting the support-shaped questions from the genuine engagement in a community group, so the urgent half doesn't wait behind the relaxed half.

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A group of gym members stretching together in a studio
Community · 4 min read

How to run a gym's Facebook group without it turning into a support inbox

A gym's Facebook group is supposed to be community. Most of what lands in it is closer to support tickets — schedule questions, cancellations, complaints. Here is how to tell the two apart before they burn you out.

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